Meteor Managed Innovation

Meteor Managed Innovation

Meteor Managed Desk

The Problem

When we were founding Meteor Managed, Inc., we wanted to help our clients and partners not simply manage their IT systems but change the way that small and medium businesses consume and rely on technology as a whole.  Too many SMB’s and Not-for-Profit organizations are only able to get so far with technology — putting a band-aid on the problem — that they aren’t able to take the next steps towards lowering costs and growing with the help of technology.

The Cost of Standing Still

Even before our first signed agreements for Meteor Managed I.T. customers, we knew there was a better way to handle a lot of our own administrative processes.  Just bringing a new customer onboard could be a lot of work.  After an initial IT assessment with a perspective client, our basic steps would be:

  • Complete a Proposal.
  • Complete an Agreement.
  • Email or Print and Deliver Agreement.
  • Discuss and negotiate agreement.
  • Make changes to agreement.
  • Email or Print and Deliver Agreement.
  • Client would sign and scan, or print, sign and scan.
  • Receive, print, sign and scan.

At this point, we haven’t even begun to collect information about Authorized Users, Ticket Submission Process, Emergency access, and a whole lot more. 

The average administrative onboarding for a Managed IT client, industry-wide, is over 40 hours. 

Those hours come with a cost and that cost is our time.  And our clients and partners would rather our time and money be spent on providing them with the best IT services possible.  Not shuffling papers.

Getting Ahead and Staying Ahead

We designed and built an automation platform that worked for all our current and future needs.  The current administrative onboarding of a Meteor Managed I.T. client is now dropped to under 2 hours.  Not only does this save us money, but it saves us time and recovers productivity.  We built our platform to scale for us and made sure it integrates with all of the tools, products, and services we use so that we can continue to identify business problems or time-soaks and eliminate them.

By automating, streamlining processes, and taking steps forward with technology, we are now able to spend more time with our customer on IMPORTANT interactions, ensuring that they also have a technology roadmap that helps them concentrate on what is important to their business, while eliminating busy work, recurring issues, integrating platforms and building towards an agile and scalable workflow. 

How you would spend your time if your organization could eliminate the headaches and automate the busy work?  Send us an email at or give us a call at 718-717-2032 and we’ll make sure you find that time.

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